Terms & Conditions mytown88 — Clear and Transparent Platform Terms of Use

By accessing or using the mytown88 platform in any capacity — whether browsing content, registering an account, making a deposit, placing a bet, or playing casino games — you automatically agree to be fully bound by these Terms & Conditions. This acceptance is immediate and unconditional.

Mytown88 reserves the right to modify, amend, or supplement any part of these Terms & Conditions at any time without prior notice. However, for material changes — those that significantly affect the rights or obligations of members — we will provide notification via registered email or in-platform notification at least 7 days before the changes take effect.

Continued use of the platform following any amendment constitutes your acceptance of the changes. It is your responsibility to review this document from time to time. The date of the most recent update is always displayed at the top of this page.

To register and use mytown88's services, you must meet the following eligibility requirements without exception:

• Minimum Age: You must be at least 18 years of age at the time of registration. mytown88 strictly prohibits minors from registering or using the platform in any capacity.
• Nationality/Residency: You register and use the platform at your own risk, subject to the local laws applicable to you.
• One Account Per Individual: Each individual is permitted to hold only one mytown88 account. Owning more than one account — whether under your own name or someone else's — is a serious violation that may result in all associated accounts being terminated and balances forfeited.
• Accurate Information: All information you provide during registration must be accurate, complete, and up to date. False or misleading information is grounds for immediate account termination.
• Legal Capacity: You must have full legal capacity to enter into this binding agreement.

Mytown88 reserves the right to request identity verification at any time, including copies of your identification card, bank statements, or other supporting documents. Failure to provide verification within the stipulated timeframe may result in a temporary account suspension.

Your mytown88 account is strictly personal. You are fully responsible for all activities that occur within your account, regardless of whether those activities were carried out by you or by another party who gains access to it.

Account security responsibilities you are required to follow:

• Keep your account password secure and do not share it with anyone, including family members.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols — and update it regularly.
• Do not log in to your mytown88 account over unsecured public Wi-Fi networks.
• Log out of your account after every session, especially on shared devices.
• Enable two-factor authentication (2FA) if available for an additional layer of security.
• Report immediately to the mytown88 support team if you suspect your account has been accessed without your authorisation.

Mytown88 will not be held liable for any losses arising from unauthorised access resulting from a member's negligence or failure to take reasonable security precautions.

Mytown88 only accepts deposits via legitimate and recognised payment methods. All deposits must be made using funds from a lawful source in your own name. Using another person's payment method — including that of a family member — is prohibited unless written approval has been obtained from mytown88.

Payment methods accepted by mytown88:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (direct transfer)
• FPX — Online banking (Maybank2u, CIMB Clicks, and other major Malaysian banks)

The minimum deposit is RM 20 per transaction. mytown88 does not charge any processing fees for deposits made via the methods listed above. However, payment service providers may impose their own fees, which are beyond mytown88's control.

Mytown88 reserves the right to hold, withhold, or decline any deposit suspected of originating from illegal activity, fraud, or money laundering. In such cases, mytown88 reserves the right to freeze the relevant account and report the matter to the appropriate authorities.

Mytown88 is committed to processing winning withdrawals promptly and efficiently. The following guidelines and conditions apply to all members:

• Minimum withdrawal: RM 50 per transaction.
• Processing time: Standard withdrawals are processed within 24 business hours. VIP Silver members enjoy processing within 6 hours, while VIP Platinum members within 2 hours.
• Withdrawal method: Withdrawals may only be made to the same payment method used for your deposit, or to a bank account held in your own name.
• Identity verification: Withdrawals exceeding RM 5,000 may require additional identity verification before being processed. This is a protective measure in the best interest of our members.
• Bonus wagering requirements: Winnings earned using bonus credits are subject to the wagering requirement specified in the relevant bonus terms before any withdrawal is permitted.

Mytown88 does not charge withdrawal fees on any withdrawal transaction. However, daily and weekly withdrawal limits may apply depending on your VIP level. For the latest limit information, check your account settings or contact the support team.

Mytown88 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to the specific terms and conditions stated in each promotional offer. The general conditions applicable to all mytown88 bonuses are as follows:

• One bonus per member: Each bonus type may only be claimed once per member unless stated otherwise in the offer.
• Wagering requirement: Most bonuses require a specified wagering amount (typically between 5x and 20x the bonus value) before any winnings derived from them can be withdrawn.
• Validity period: All bonuses have a set validity period. Bonuses that are not used within the relevant period will expire automatically.
• Game contribution: Not all games contribute equally toward the wagering requirement. Slots typically contribute 100%, while table games and live casino may contribute at a lower rate.
• Betting limits while a bonus is active: While meeting bonus wagering requirements, the maximum stake per round or match may be capped as specified in the bonus terms.

Mytown88 reserves the right to void bonuses and any associated winnings if a member is suspected of abusing promotions, using multiple accounts to claim bonuses, or engaging in any form of bonus fraud. mytown88's decision in such matters is final.

Mytown88's Sports Betting section — covering football, badminton, e-sports, Formula 1, NBA, and over 30 other sports — is subject to the following additional rules:

• Betting validity: All bets placed before the start of an event or during a live event (live betting) are valid once confirmed by the mytown88 system.
• Bet cancellation: mytown88 reserves the right to void bets in the event of a technical error, incorrect odds resulting from a technical issue, or where a match is postponed, abandoned, or cancelled in accordance with the rules of the relevant league or sporting body.
• Match result: mytown88 uses official data sources from leagues and sporting bodies as the definitive reference for determining betting outcomes. In the event of a dispute, mytown88's decision is final.
• In-play betting: Live betting odds are updated in real time. mytown88 reserves the right to suspend betting markets at any point during a match for risk management purposes or in the event of unusual in-game occurrences.
• Betting limit: Minimum and maximum bet limits vary by sport, match, and market. These limits are displayed in the platform interface prior to bet confirmation.

For Malaysia Super League matches specifically, mytown88 follows the Football Association of Malaysia (FAM) regulations in determining betting outcomes. For EPL, La Liga, and other European league matches, the relevant league governing body is the final authority.

All casino games on mytown88 — including slots, live casino (baccarat, blackjack, roulette, sicbo), dragon tiger, and other table games — operate using software from internationally licensed providers. The following terms apply specifically to the casino section:

• Random Number Generator (RNG): All slots and electronic table games use independently verified RNG technology. The outcome of every round or hand is completely random and cannot be influenced by mytown88 or any player.
• RTP (Return to Player): The RTP rate for each game is as set by the software provider. mytown88 does not alter RTP rates and displays this information transparently on each game's information page.
• Technical disruptions: In the event of a connection disruption or technical failure during a game session, mytown88 will endeavour to restore the state to the last valid position. Where restoration is not possible, mytown88 reserves the right to void the round in question and return the stake to the member's account.
• Live Casino: The outcome of all live casino games (live baccarat, live blackjack, live roulette, live sicbo) is final once announced by the dealer. No disputes will be accepted after the result has been declared.
• Progressive jackpot: Progressive jackpot winnings are subject to verification by mytown88 and the respective game provider. Payouts may take longer to process than standard withdrawals for verification purposes.

Mytown88 takes a zero-tolerance approach to dishonest or fraudulent behaviour. The following actions are strictly prohibited and may result in immediate account termination, forfeiture of all balances, and legal action where necessary:

• Opening or using more than one mytown88 account.
• Using bots, automation software, artificial intelligence, or any third-party tools to manipulate games or bets.
• Colluding with other players to cheat in games or manipulate betting outcomes.
• Exploiting bugs or technical vulnerabilities in the mytown88 system for unfair advantage.
• Engaging in "bonus abuse" — such as registering multiple accounts or using false information solely to claim bonuses.
• Transferring balances between different member accounts without mytown88's approval.
• Using the mytown88 platform for any money laundering or illegal activity financing purposes.
• Providing false personal information or assuming another person's identity.
• Harassing, threatening, or abusing mytown88 staff or other members.

Mytown88 has an active monitoring system in place to detect suspicious activity. Accounts identified as being involved in any of the activities listed above will be frozen immediately while an investigation is conducted.

There are two types of account termination — voluntary (at the member's request) and enforced (at mytown88's discretion).

Voluntary termination: You may close your mytown88 account at any time by contacting our support team. Before the closure is processed, any outstanding bonus wagering requirements will be voided and unqualified bonus credits will be removed. Valid cash balances may be withdrawn through the usual process.

Forced termination: mytown88 reserves the right to terminate or suspend any account with immediate effect for reasons including:

• Violation of any part of these Terms & Conditions.
• Confirmation that a member is under 18 years of age.
• Fraud, illegal activity, or any attempt to manipulate the platform.
• Providing false information during registration or identity verification.
• Requests from relevant legal authorities.

In the event of forced termination due to fraud or a breach of terms, mytown88 reserves the right to forfeit all balances in the account without compensation.

Mytown88 provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform operates smoothly, we cannot guarantee that our services will be entirely free from interruptions, errors, or downtime.

Mytown88 shall not be held liable for:

• Losses resulting from technical disruptions, system failures, or internet outages beyond our control.
• Indirect, incidental, or consequential losses arising from the use of the platform.
• Actions or omissions by third parties, including software providers, payment providers, or telecommunications providers.
• Betting or gaming decisions made based on information available on the platform.
• Losses arising from a member's failure to follow recommended account security practices.

Mytown88's total liability to any member shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

Mytown88 takes responsible gaming seriously. We believe that healthy entertainment must come hand in hand with responsibility — and we provide a range of tools to help members stay within safe limits.

Self-control tools available on mytown88:

• Daily/weekly/monthly deposit limits: Set a limit on how much you can deposit within a given period. Takes effect immediately and can only be increased after 7 days.
• Loss limit: Set a maximum amount you are willing to lose within a given period. Betting will be automatically blocked once the limit is reached.
• Self-exclusion: Choose to temporarily suspend your use of the platform — for 24 hours, 7 days, 30 days, or permanently. An account pause takes effect immediately and cannot be reversed before the period expires.
• Play time reminder: Set a reminder to alert you on how long you have been playing.

If you feel that gaming is starting to affect your life, please seek help immediately. Contact Talian Kasih 15999 (Malaysia, free 24 hours) for professional support. For more information, visit the Responsible Gaming us.

Mytown88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. For minor changes that do not materially affect members' rights, amendments take effect immediately upon publication on the platform without prior notice.

For material amendments that significantly affect members' rights, obligations, or experience, mytown88 will:

• Sending email notifications to all active members at least 7 days before any amendments take effect.
• Displaying a clear notice of changes on the platform's main page.
• Archiving older versions of the terms for reference when needed.

The last updated date is always displayed at the top of this Terms & Conditions page. It is the member's responsibility to review this page periodically. Continued use of the platform following any amendments constitutes full acceptance of the latest version of the terms.

If you have any questions, concerns, or complaints regarding mytown88's Terms & Conditions, please don't hesitate to reach out to our team through the following channels:

• Live Chat: Available 24/7 within the mytown88 platform — average response time of under 3 minutes.
• Email: support@mytown88.best — replied within 2 to 6 hours.
• WhatsApp: Available for urgent inquiries — number displayed within the platform after logging in.

All mytown88 support communications are conducted in Bahasa Melayu, though we can assist in English upon request. Our support team operates 24 hours a day, 7 days a week, including public holidays.